Contact US: KOREANCHEMIST

Our Customer support team is always here to help however you need us. Please get started by choosing a way to contact us below.

Contact Details

For delivery orders, call our hub pharmacy at xxx xx xxx.

If not, send a message to our customer service team through your account or WhatsApp. The team will be glad to send this to the right person.

Help with an order

You can also ask if you have any other questions.

Write to contact@koreanchemist.com. Please keep in mind that this email address is only for general questions. You should send questions about medicine through your account.

You can ask Customer Care about anything that isn’t medical about the Koreanchemist service or your order. For any comments you’d like to give us, they can also answer them.
Sending a What’s App message through your account is the best way to get in touch with Customer Service about your order.

Can I call to place my order?

Our website is the fastest way to make an order. To begin, pick out your medicine, such as Generic Viagra or Cialis.

Choose to place your order over the phone. Customer Service can be reached at XXXX XXX . The lines are open from 9 a.m. to 5 p.m., Monday through Saturday.

Can I return for treatment?

Because of safety concerns, we can’t take back drugs. If you have medicine that is no longer needed or has expired, please bring it to a nearby store to get rid of it safely.

You can cancel an order up until it’s about to be Dispatched. Call XXXX XXX XXXX or use our form to get in touch. The lines are open from 9 a.m. to 5 p.m., Monday through Friday.

Where may I discover your privacy policy?

Your medical information and order records are kept secret and will only be seen by our staff and prescribers. We will never share this information with anyone else unless we are required to by law.

You can read about how we use private patient data in the Koreanchemist Terms and Conditions and Privacy Policy.

Can I get my order back?

It’s easy to cancel an order. Just call us at xxx xxxx xxxx or send us a message through your account. It’s important to know that we can’t commit to upholding your request. To learn more about which orders can be cancelled, please see our Return and Refund.

How long will it take to process my order?

Orders made Monday through Friday before 3 p.m. are looked at the same day. Your order will be looked at the next business day if it was made outside of these hours. You are told how your order is going by email or text message based on the option you chose when you signed up for the service.

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